Privacy policy
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# Data protection policy
This policy applies to personal data that we process about you as a natural person. This policy does not apply if we process anonymous or business data.
### Who processes your personal data?
We are CONSCIO BV, located at Hoogvorstweg 10, 3080 Tervuren, Belgium, registration number Chamber of Commerce 0784234112, VAT number: BE0784234112, e-mail: contact@conscio.eu.
We are the "data controller" responsible for processing your personal data.
What is expected of you?
You are expected to provide us with personal data about yourself only. If you also provide us with personal data about others, please ensure that you have the right to do so.
We also expect that the personal data you provide will be accurate and that, if specific data changes, you will notify us of the change.
Why do we process your personal data?
The purposes for which we process your personal data depend on how you interact with us.
You browse our website
We process information about your use of our website in order to remember your choices and to administer and improve our website. For more information about this, please see our cookie policy.
You contact us (e.g. by filling in a form on our website or by sending us an email) We process your personal data to fulfil and manage your request (e.g. a request for information, a subscription to our newsletter or a complaint). This processing is based on your consent.
You purchase products or services from conscio
We process your personal data for the purpose of customer management, based on the performance of the contract with you regarding the provision of the products.
Without your personal data, we cannot fulfil the contract concluded with you. This processing may include the creation of a profile.
The creation of a profile has no effect on you, except that it may enable you to benefit from the relevant functionalities.
We may also process your personal data for direct marketing purposes of our products and services, based on our legitimate interests. We believe it is important to keep you, as our user, informed about our products and services. This processing may involve the creation of a profile. This profiling has no effect on you, except that this processing activity may lead to the improvement of the customer experience and a personalised offer, which is beneficial to you. The provision of your personal data for this purpose is not a requirement and you can object to this processing (see Article 8 below).
In any case
We may process your personal data to comply with applicable laws and regulations and for the management of disputes (e.g. prevention/detection/sanctioning of unlawful acts and/or misuse of Conscio's resources, defence against legal claims), based on our legitimate interests. We believe that compliance with laws and regulations and the management of disputes contribute to safeguarding and promoting our economic, commercial, social and financial interests. The processing may involve the creation of a profile. The creation of a profile does not affect you except to comply with laws and regulations and to manage disputes. We may anonymise your personal data and use aggregated data for research and development purposes based on our legitimate interests (e.g. revenue statistics, market analysis, user statistics and use of our products and services, development and improvement of our products and services). We believe that research and development can lead to improvements in customer experience, product enhancement and innovation, which is a benefit to those involved in our products and services (e.g. customers, distributors, suppliers). Research and development may involve compiling a profile. All identifying elements such as your name, address, etc. will be omitted. This profiling does not affect you, except that this processing activity may result in enhancing the customer experience, product improvement and innovation, which will be of benefit to you.
Providing your personal data for these purposes is a requirement, but you can object to the processing (see Article 8 below).
With whom do we share your personal data?
We may transfer your personal data to companies that process personal data on our behalf and for us (known as 'processors'), to scientific institutions for research and development, to third parties if there is a legal obligation to do so, to our commercial partners and to the police or judicial authorities at their request, if they have the right to retrieve the personal data.
Are your personal data sent outside the European Union?
It is possible that your personal data may be transferred outside the European Union, including to the United States. Any data transfer will be based on appropriate safeguards (adequacy decision and/or European Commission standard data protection clauses). Please contact us at the above address (Article 2) or at contact@conscio.eu to receive a copy of the appropriate safeguards.
How long will your personal data be kept?
Your personal data will be kept for as long as you have contact with us (e.g. as long as you use the products and services or subscribe to our newsletter) and for up to 10 years after this relationship ends.
What are your rights?
You can contact us to exercise the following rights, in accordance with the provisions of the relevant legislation:
Right to withdraw your consent to the processing of personal data, to the extent that you had originally consented to the processing of your personal data. Right to access, correct, delete or request limited processing of your personal data. Right to object to processing for direct marketing and/or processing based on legitimate interests as a basis for processing (such as research and development). Right to the portability of your personal data that you have transmitted to us.
You can exercise some of these rights through the settings in your personal account with us (if you have such a personal account).
You can exercise all of the above rights by contacting us at the above address (Article 2) or at contact@conscio.eu.
You have the right to lodge a complaint with the competent data protection authority (e.g. in Belgium: Data Protection Authority, rue du Mail 35, 1000 Brussels, commission@privacycommission.be, www.privacycommission.be).
Cookie policy
Conscio uses cookies to ensure that you have the best experience on this website.
A cookie contains a unique code with which your browser is recognised when you visit the website (a so-called "session cookie") or on subsequent visits (a so-called "permanent cookie"). Cookies can be installed by the server of the website you visit, or by partners of this website.
Cookies can be set by the server of the website you visit, or by partners of this website. A website's server can only read the cookies placed by that website. The server in question has no access to other information on your computer or mobile device.
This website uses the following types of cookies:
Cookies for browser functionality or to make it more user friendly.
These remember the language used, personalise the webpage, remember useful information (such as current purchases in a shopping basket).
Keyboard friendly cookies
These make automatic text suggestions (identification, address, passwords, ...)
Statistical or analytical cookies
These collect information about the use of the website in order to improve its functioning.
Cookies relating to the origin of your visit
The website manager can see the origin of the visit (e.g. search via search engine).
Cookies that track the visit and the following pages on the website
These allow the surfing behaviour on the website to be followed.
Tracking cookies
These are placed by third parties to monitor the browsing behaviour of internet users. With this information, advertisers can adjust their ads based on the habits of the Internet user.
Advertising cookies
Banner advertisements can also store cookies. They also contain information about the user's browsing behaviour. The aim is to offer the user advertising of his or her interest.
Reference cookies
Third parties that offer additional services (e.g. social network icons on the site of an online shop provide access to those social networks in the list of purchases made by the Internet user by using reference cookies).
Multimedia cookies
These make it easier to play multimedia.
Cookies for sharing content
Social networks have content sharing buttons.
If you do not want cookies to be stored on your device, you can set your browser settings to reject cookies by default. You can also delete cookies that have already been set using the browser settings.
For more information about cookies and how to manage them, see http://www.youronlinechoices.com.
Some parts of our website may not work properly or at all if you reject certain cookies.